It is also the largest retailer of cellular phones with phones from verizon wireless, AT & T wireless, Sprint PCS, and T-mobile. It also has stand alone mobile stores in shopping malls that sell only a subset of products carried at the larger stores. It is a leading laptop retailer, offering a huge selection of products from Toshiba, Samsung, Sony, HP and Acer at extremely competitive prices. Best buy credit cards and reward zone credit cards can be used for all the Best Buy purchases, in store and online, to take advantage of exclusive financing offers, discounts and rewards. Both printable and online promo codes and coupon codes are available offering huge discounts to the consumers. Trade-in programs offers a variety of ways to receive a Best Buy gift card for used video games, musical instruments and used electronics. While Redeeming Gift Cards Online, during Checkout, both the card number and 4-digit PIN on the back of the card have to be entered.
The customer can buy wide range of home appliances of varying models such as tv, laptops, refrigerators, microwaves, air conditioners etc. with manuals and warranty is also provided. It also provides appliance delivery to customers. Geek squad Black Tie Protection plan is available on a host of products, and it's sold exclusively at Best Buy. Best buy for business offers commercial grade products and services. Exchange and Return policy can be viewed from the website if the customer wants to exchange or return an item purchased from the stores.
Best Buy Customer Service DepartmentBest buy offers retail services and distribution careers both at headquarters and stores. Variety of job opportunities as distribution center (dc) customer service manager, supervisor, specialist, associate, representative, cashier, executives etc. are available and employment is offered at locations like Auburn, Washington dc, Dallas, Jersey city, New York(ny), Macedonia etc. Attractive salary and incentives are offered to the employees. Other details regarding job description and interview questions can be viewed from the website. Training is provided to the newly employed.
Customer service ranks are based on customer’s reviews and complaints. It also conducts customer service survey to get a feedback from the customer. However the customer satisfaction is measured on American customer satisfaction index. It has been rated good, bad or poor and even horrible by the customers according to their experience. Some initiatives have been taken in order to improve the customer service.
USA Corporate Office Headquarters HQ Address7601 Penn Avenue South
Richfield, MN 55423
Corporate Phone Number: 1-612-291-1000
Fax Number: 1-612-292-4001
Email Address: firstname.lastname@example.org
Time: Customer service is available 24 hours, 7days a week.
Phone number: 1-888-BEST BUY
Best buy live chat support or email support information is not available though online support community forums, geek blog, twelpforce, facebook, , video on you tube, rating and reviews etc. are some of the support options available for the customer’s help in case of any complaints or problems.
You can also reach best buy’s executive resolution team for issues which you have tried to resolve using normal customer care methods and have not been able to sort them out.
Mr. Terry Westerman
Executive Resolution Team
Best Buy Customer Care
VP Customer Care