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Aflac Customer Service

Aflac was founded in 1955, by three brothers John, Paul and Bill Amos. Headquarter is situated at Columbus Georgia. The company is largest provider of supplemental insurance; it has a field force of 70,000 now and the employee rate is 8, 3492009. The company is known for its payroll deduction insurance coverage and dedicated customer services. Email and customer service department services. One can also register their complaints and regrets by calling on telephone numbers .

It offers insurance in fields of
  • Cancer
  • supplemental
  • Dental
  • Hospital Indemnity
  • Hospital Sickness Indemnity
  • Hospital Intensive Care
  • Life
  • maternity
  • Cancer care
  • Cancer Critical Illness
  • Specified Health Event
  • Short Term Disability
  • Vision
  • Accident
It also provides services like 24 hours line customer service assistance, complaints queries and registration, medical reimbursement, online bill pay, flex service. One can also find many employment and career and job opportunities, as customer service representative and many other fields. The Aflac duck campaign educates people about the benefits of insurance and its future prospects.

Aflac provides life insurance plans of following types
  • Term life insurance
  • Whole life insurance
  • Juvenile life insurance
  • Combination of above
Benefits of life insurance
  • Waiver of premium
  • Policy conversion
  • Portability
  • Automatic increase option
  • Easy phone reach to customer service agents.
  • Convenient payment in installments.
  • Many coverage ranges to meet your needs
  • Fund for family members with some special needs.
  • Pay off debts, estate taxes, and final expenses
Aflac maternity insurance covers all medical and hospital expenses during the entire maternity duration. You get paid off once the baby is born The policy can be opted in following conditions -
  • Ladies who are currently NOT pregnant
  • Ladies having no maternity benefits
  • Wants to save on the cost of having a baby
  • ladies having health insurance, but no maternity coverage
  • ladies having maternity insurance, but the deductible is too high
  • Take policy before becoming pregnant
The dental policy covers
  • Basic Dental Coverage
  • Standard Dental Coverage
  • Premier Coverage
  • Premier Plus Coverage
The accident policy gives benefits like
  • Initial Hospitalization
  • Hospital Confinement
  • Pay post accident recovery period expenses like rent, electricity, bill.
  • Pays you directly once you are done with hospital.
  • Process claims within 4 days.
  • Continue with service even after your retirement also
  • Whole family coverage.
  • Stable policy rates
  • Physical Therapy
  • Emergency Treatment

Aflac Customer Service Phone Numbers

You can contact the representatives at the following numbers
  • Toll free number
  • Phone1 - (301) 688-7912
  • Phone2 - (800) 826-1126
  • Phone3 - 800.221.4904
  • Phone4 - 1-800-992-3522
  • Phone5 - 800-992-3523

Aflac Customer Service Address

1932 Wynnton Rd. Columbus, GA 31999
Fax Number - 212.608.4378932
Website –

The dental plans include
  • Dental indemnity plan
  • Preferred provider organization
  • Dental maintenance organization
With Aetna vision plan one can have access to following eye care specialists
  • Pearle Vision
  • Lens Crafters
  • JCP enney Optical
  • Target Optical
  • Sears Optical
The life insurance has following plans
  • Basic Term Life
  • Supplemental Term Life
  • Accidental Death & Personal Loss
  • Dependent Life Insurance
Pet insurance has advantages such as
  • Visit any licensed veterinarian.
  • Get back 80% of your bills
  • Plans cover lab tests, surgery and more
  • Pets as young as 7 weeks old are covered
Aetna various healthcare management programmes
  • Aetna book discount
  • Aetna fitness discount
  • Health assessment tips
  • Aetna natural products
  • Weight management
  • Wellness counseling
  • Maternity programme
  • Informed health line
  • Steps to healthy life
  • Vital savings plan
  • Global health insurance

Aetna Customer Service Phone Number

  • Toll free number - 860-273-0123
  • Drug order - 1-866-612-3862
  • Vision service- 1-800-793-8616
  • Vital savings - 1-800-793-8617
  • Health insurance - 1-800-738-7674
  • Medicare advantage- 1-800-282-5366
  • Dental insurance - 1-877-238-6211

Aetna Mailing Address

Claim Address
Aetna Pharmacy Management
P.O. Box 398106
Minneapolis, MN 55439

Ordering Address
Aetna Rx Home Delivery
P.O. Box 41719
Kansas City, MO 64179-9892 Aetna Inc., RT-52

151 Farmington Avenue
Hartford, CT 06156
Fax number - 860-273-01465

Websites –

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